👋 Hi, my name is Guy Schmidt
I’m a UX & Content Strategist who has worked with clients in healthcare, civic tech, member organizations and many other verticals. I have extensive experience collaborating with cross-functional teams to build high-quality, customer focused products and services.
Areas of Expertise
Some of the ways I have served clients/teams:
Some of the ways I have served clients/teams:
-
Product & Content Strategy
- Information Architecture
- User Research
- Service Design
- Content Design
- Usability Testing
- Stakeholder Engagement and Workshopping
- Task/Workflow Analysis
- Requirements Gathering and Analysis
- Interaction Design
- Prototyping
- Quality Assurance
- Change Management
Clients Served
A sampling of the organizations I have helped:
A sampling of the organizations I have helped:
-
Centers for Medicare & Medicaid Services
- The White House
- The World Health Organization (WHO)
- State of California
- The National Football League (NFL)
-
Progressive Insurance
- Major League Baseball (MLB)
-
GEICO
- Microsoft
-
The American Society of Interior Designers
-
Sodexo
- José Andrés
Types of Projects
Some of the types of projects I have worked on:
Some of the types of projects I have worked on:
- Complex website redesigns
- Enterprise applications
- Grant management systems
- Work order management systems
- Learning management systems
- Corporate intranets
- Long-term content design and curation
- Mobile Apps
A continuous learner
I’m always trying to better my craft through reading articles, listening to podcasts, attending trainings/online classes, or reading books.Trainings/certificates:
- Innovate with Design Thinking: Your Shortcut to Results • Interaction Design Foundation • November 2024
- Design for Adaptability: Component-Driven Information Architecture • Interaction Design Foundation • April 2024
- Content Strategy & Governance • Nielsen Norman Group • February 2024
- Service Design: How to Design Integrated Service Experiences • Interaction Design Foundation • September 2023
- Object-Oriented UX (OOUX) Fundamentals • Udemy •August 2023
- How to Design for Civic Life • Interaction Design Foundation • July 2023
- Complex UI Design: Practical Techniques • Interaction Design Foundation • March 2023
- UX Management: Strategy and Tactics • Interaction Design Foundation • September 2020
- Design Tradeoffs and UX Decision Frameworks • Nielsen Norman Group • 2022
- Secret Security Clearance • gained January 2020 (since expired)
- Service Design Immersive • Cooper • 2018
- User Experience Design Bootcamp • Cooper • 2017
- Certified Scrum Master • Scrum Alliance • 2012
What others say about me or the products I work on:
"You've been such a dependable, friendly, informative partner to our website development process, and I just wanted to send you a note to say 'thank you.'"
- From a product owner of a large scale website redesign where I served as the lead UX Strategist.
"I've appreciated Guy's enthusiastic-but-calming presence ..."
- A former supervisor of mine
“Thank you for totally transforming our program's understanding and approach to content strategy.”
- A teammate
- From a product owner of a large scale website redesign where I served as the lead UX Strategist.
"I've appreciated Guy's enthusiastic-but-calming presence ..."
- A former supervisor of mine
“Thank you for totally transforming our program's understanding and approach to content strategy.”
- A teammate
“Our customer service department gets anywhere between 3,000 to 5,000 calls monthly from our members and potential members. They said that their calls about the website have decreased dramatically. They used to get calls about navigation or how to find something. Since we launched the site, they have gotten none; all the calls they have gotten regarding the website are positive feedback.”
- From the product owner of a large scale website redesign where I served as the lead UX Strategist.
- From the product owner of a large scale website redesign where I served as the lead UX Strategist.